FAQ - How does it work?

Ordering is easy. Just fill out our custom order form and we will send you a quote within the next 48 hours OR place an order for a catalog cake.

Please order a minimum of two weeks in advance. For more complicated designs you should allow even more time. Please be aware that we have limited capacity and its generally best to place your order as early as possible.

You can pay via bank transfer or PayPal All our cakes must be paid before the order is confirmed to be made. This means that if you do not pay in time for us to create your cake, it will automatically be canceled.

We deliver all cakes for your cakes to the location of your choice. The cost for the delivery is CHF 2.20 per km. Because our products are made in multiple locations we only offer delivery. It is not possible to pick-up your order.

All our cakes except cakes with cream cheese must be enjoyed at room temperature so that the buttercream filling is nice and creamy.

Generally, our cakes do not need to be refrigerated, but due to stability reasons it’s best to refrigerate multi-tiered cakes. CAUTION! On hot summer day even single-tiered cakes should be kept cool until about 1.5 hours before serving. Refrigerated, the cake stay fresh up to 4 days after delivery.

Most of our decorations are handmade and edible. Keep in mind that for more complicated figures we might use toothpicks to, e.g. join a head with a body. Just remove the toothpicks before you eat the figure. We will inform you if any figures are not edible.

When it comes to price, the size is not as important as the work that goes into sculpting, painting and creating the cakes decorations. Most of our clients spend between 300 and 500 CHF for a cake for 10-14 people. Wedding cakes cost between 20 and 40 CHF per serving.

Not exactly, no. Our favorite part of creating for you is putting our creative touch on your design. Since we do not work with the same tools and our designers are artists, we do not produce exact replicas/copies of other cakes.