HOW CAN WE HELP?

GENERAL QUESTIONS

HOW DO I ORDER?

Ordering is easy. Just fill out our online form and we will send you a quote within the next 24 hours. We can always discuss on the phone as well but it’s best to first fill out the online form so that we can prepare for the phone call. Still want to call us first? No problem. You can call us at 043 344 93 33.

WHEN DO I HAVE TO ORDER?

Simple designs we can do within one or two days if we have the capacity. If you are looking for a more complex design, try to order one or better two weeks in advance. Generally it’s best to order your cakes as early as possible.

HOW CAN I PAY?

You can pay via PayPal, credit card or invoice (prepayment). All our cakes need to be paid in advance.

DO YOU OFFER CONSULTATIONS?

We gladly offer you a consultation for 50.- . During the consultation you get to enjoy 3 delicious flavors and we will finalize your design. We look forward to meeting you. To schedule your consultation write us [email protected] or call us at 043 344 93 33. We look forward to hosting you.

DO YOU DELIVER?

Yes. Our courier service delivers everywhere in Switzerland. The cost is comparable with a taxi ride from Zurich.

HOW LONG DO THE CAKES STAY FRESH?

The cakes can be kept fresh up to four days after delivery. Please keep in mind that it’s best to enjoy the cake at room temperature.

DO I HAVE TO REFRIGERATE THE CAKE?

Generally our cakes do not need to be refrigerated, but due to stability reasons it’s best to refrigerate multi-tiered cakes or if it’s really warm. Please keep in mind that it’s best to enjoy the cake at room temperature.

IS EVERYTHING EDIBLE?

All our decorations are handmade and edible. Keep in mind that for more complicated figures we might use toothpicks to, e.g. join a head with a body. Just remove the toothpicks before you eat the figure.

WHAT FLAVOR COMBINATION CAN YOU SUGGEST?

We love all our flavor combinations. A very safe choice for kids is of course chocolate with chocolate filling.

WHAT DO YOUR CAKES COST?

The size is not as important as the work that goes into a cake. Most of our clients spend between 300 and 500 CHF for a cake for 14 people. Wedding cakes cost between 15 and 20 CHF per serving.

DO YOU PRODUCE EXACT REPLICAS/COPIES OF OTHER CAKES?

No, since we do not work with the same tools and our designers are artists, we cannot produce exact replicas/copies of other cakes.